Our Customers

We always welcome feedback, both positive and negative, and seek to continuously improve our customer experience. If you’re a customer of Mark One and would like to share your feedback with us, please feel free to get in touch with one of the team or via the Contact Us section of the website.

I would wholeheartedly recommend the team at Mark One. From initial advice on my requirements, to installation through to ongoing support they have been faultless.Claire - Director

We have had some major issues with our systems and previous IT suppliers and as a result have moved to Mark One, who are attentive, responsive and extremely helpful. We finally now trust who we work with to make our systems run efficiently, we would be happy to recommend Mark One to anyone.Charlotte - Director

We have worked with Mark One over a number of years and they continue to provide us with an excellent service. Not only are they responsive, but talk to us in a computer language we understand and always come up to the grade when issues present themselves. They fully understand how commercially critical the computer system is to keep us up and running whatever the challenge!Andy - Director

Most of our problems are solved remotely by the team, but if this is not the case, a site visit is always arranged within 24 hours. We are kept informed of the support we have accrued via a monthly report, which enables us to not only monitor support requests but also our staff training needs.Steve - Director

The service that we receive from the Mark One Consultants support team has been exceptional. They function in a friendly small-business fashion, but with large company professionalism, utilising innovative and exciting technology helping to provide great service for our IT infrastructure and 19 shop network.The staff go above and beyond what is required, whilst remaining warm and accessible. The projects that they have carried out for our business have been professionally managed.John - Director

We have dealt with Mark One consultants for several years now, we have always found them to be extremely professional, efficient, courteous and helpful. They are one of the few companies left that go “above and beyond” to acheive their clients needs. We have recommended M1C to several of our clients that have been left frustrated by other IT companies and M1c have always dealt with them very sympathetically and resolved all their issues.Steve - Director

Having spent years worried about our lack of IT knowledge and working with aged systems it took one meeting with these guys to put our minds at rest, Mark one have managed to do in 1 month what we have been trying to do for years . No Hassle, a full solution for our business needs moving forward with full support at the end of a phone whenever needed. We as a business and myself personally cannot speak highly enough of Mark One and wouldnt hesitate to reccomend them to anyone.Seb - Director

We have used Mark One Consultants for a year and a half now, and are very happy with the service we receive. For the level of support they give their charges offer value for money. We do not feel the need to have our own IT department despite having a busy business environment, as they offer a rapid response to any queries and their staff are very knowledgeable. I am very happy to recommend them.Abigail - Director

I would like to thank the Mark One team for the prompt response to our IT project. From start to finish, the whole process ran smoothly and without any problems. I am more than happy with the result. Many thanks.Steve - Director